P
Pulsafi
Updated April 25, 2026

Roll Over Your 401(k) From Empower (formerly Personal Capital) to Charles Schwab

Step-by-step guide to moving your retirement savings from Empower (formerly Personal Capital) to Charles Schwab. Typical timeline: 5-10 business days. No taxes owed on a direct rollover.

Empower (formerly Personal Capital) vs Charles Schwab

From
Empower (formerly Personal Capital)
Major retirement plan administrator. Free retirement planner tools. Higher fees on advised accounts (~0.89%).
📞 1-800-338-4015
To
Charles Schwab
Strong customer service, $0 commissions, broad ETF lineup. Best for active and passive investors alike.
📞 1-800-435-4000

Step-by-Step: Empower (formerly Personal Capital) to Charles Schwab

1
Open a Rollover IRA at Charles Schwab
Go to the Charles Schwab website (or call 1-800-435-4000) and open a Rollover IRA. Charles Schwab offers: Traditional, Roth, SEP, SIMPLE, Rollover IRA. This usually takes 10-15 minutes online and requires basic identity verification.
2
Initiate the rollover from Empower (formerly Personal Capital)
Call Empower (formerly Personal Capital) at 1-800-338-4015 and request a "direct rollover" to your new Rollover IRA at Charles Schwab. They'll typically mail a paper distribution form to fill out, or you can request electronic processing. You'll need Charles Schwab's account number, ABA routing number, and full name on the destination IRA.
3
Choose direct rollover (not 60-day rollover)
Insist on a direct rollover where Empower (formerly Personal Capital) sends funds straight to Charles Schwab (or mails a check made payable to "Charles Schwab FBO [Your Name]"). Avoid the 60-day indirect rollover — Empower (formerly Personal Capital) would withhold 20% for federal taxes that you'd have to make up out of pocket within 60 days or face a 10% early withdrawal penalty.
4
Wait for funds to arrive at Charles Schwab
Allow 5-10 business days. Charles Schwab accepts ACH and check rollovers — ACH is faster. Track progress through both the Empower (formerly Personal Capital) portal (showing distribution) and the Charles Schwab portal (showing pending deposit).
5
Invest the funds
Once the cash lands in your Charles Schwab Rollover IRA, it sits as cash earning the default money market rate. You need to choose your investments — index funds (VTI, VXUS, BND), target-date funds, or individual stocks. Charles Schwab offers free phone consultations with their representatives if you want guidance.
6
Confirm with both providers
After 30 days, verify with Empower (formerly Personal Capital) that your old 401(k) shows a $0 balance and that they've issued a 1099-R for the rollover (this should show a Code G in Box 7, indicating a non-taxable direct rollover). At Charles Schwab, confirm the funds arrived and that they're invested per your instructions.

Should You Roll Over Your Empower (formerly Personal Capital) 401(k) to Charles Schwab?

Rolling over a 401(k) from Empower (formerly Personal Capital) to Charles Schwab usually makes sense when: (1) you've left the employer, (2) the Empower (formerly Personal Capital) plan has high fees or limited fund choice, (3) you want to consolidate retirement accounts, or (4) you want better customer service or tools at Charles Schwab.

Reasons to keep your money at Empower (formerly Personal Capital)

Don't roll over if: (1) you have $5,000+ in Empower (formerly Personal Capital) and the plan offers institutional-class share funds you can't access elsewhere, (2) you're 55+ and might use the "rule of 55" to take penalty-free 401(k) withdrawals after leaving the employer (this only works with the employer plan, not an IRA), or (3) you're worried about creditor protection — 401(k)s have stronger ERISA protection than IRAs in some states.

Tax implications

A direct rollover from a Traditional 401(k) at Empower (formerly Personal Capital) to a Traditional IRA at Charles Schwab is non-taxable. Roth 401(k) money rolls into a Roth IRA, also non-taxable. If you convert pre-tax 401(k) funds to a Roth IRA at Charles Schwab, the entire converted amount is taxable as ordinary income in that tax year — useful for backdoor Roth strategies but plan for the tax bill.

Common pitfalls

The biggest mistake is taking a 60-day indirect rollover instead of a direct rollover. Empower (formerly Personal Capital) would withhold 20% for federal taxes; you'd have to come up with that 20% from another source within 60 days or face taxes plus a 10% early withdrawal penalty. Always ask for a "direct rollover" or "trustee-to-trustee transfer" — never have the check made payable to you personally.

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